When picking an embroidery company for digitizing services there are a few things to consider before deciding which company to choose. Some of these are the quality of work, speed of turn around, and customer service.
The first thing you should do is look into the quality of embroidery that the embroidery company has done in the past. This is a no brainer. Don’t be afraid to ask to see what the emboidery company has done in the past. This will assure you that you are going to get what you pay for.
Something people don’t realize is that different embroidery machines and different brands of thread can make an enormous difference in the end quality of the embroidery design. The highest quality, most dependable embroidery machines are Tajima machines. You should be looking for an embroidery company that owns this brand of machines.
It's also an important idea to find out what quality of thread the embroidery company uses for their designs. The higher quality of thread the less likely the it will break during stitching. The design will look so much better because the embroidery machine will not need to be stopped before the design is stitched completely. A superior quality brand thread (Madeira is the best brand) will also keep it’s color for much longer, and have more vibrant colors.
How fast the whole process of digitizing and embroidering is the next thing to consider. A good embroidery company will be able to offer digitizing services that will be able to get you a quote on the digitizing of picture file within 24-48 hours. There really isn’t any excuse for you not to be able to get the file digitized withing 24 hours after getting the quote.
Once the file gets digitized the final turn around on the items you want embroidered will depend on how many items you have and the stitch count on each item. Most of the time if you are only have a few items embroidered you should be able to get your items back from the whole process within a week.
If you come across an embroidery company that tells you it will be longer than a week to get your items back when you only have a few items to get embroidered, then you should consider using a different company. The embroidery company should be working digilently because there is no excuse for poor a turn around time.
Lastly, customer service is one very important aspect. If you cannot keep in close contact with the embroidery company you choose then you are asking for problems. Also, the company should be keeping in contact with you to give you the digitizing quote, and tell you how long each step of the process will take. A first rate customer is what you should feel like with the company you choose. It’s just good business.
